What is the Difference between Managed IT Services and Traditional Ad-Hoc IT Consulting? In the traditional IT Consulting engagement, clients engage consultants to identify solutions and perform work on an hourly or per incident basis.  This is fine if you have very few IT needs or if you simply want a short term project to be completed. However, long term ad-hoc IT Consulting arrangements tend to be very costly to the client and not very high quality. Why? Because ad-hoc consultants get paid by the hour, which means their incentive is to put in as much time as possible. In this scenario an 8 hour network emergency pays more than a fifteen minute proactive solution. Which means that you pay more when your network is down, the more painful the problem, the more you as the client have to pay. Furthermore consulting firms are going to offer you the consultant that best fits their cost model. Firms make more revenue off of an unskilled consultant that can talk a "good game" versus a highly qualified consultant the requires a higher hourly rate. In the ad-hoc consulting model you "pay for pain." 

Darkriver Consulting's offer is that you "pay for peace" not "pain"  By offering a fixed fee engagement we guarantee that we will maintain your network and respond to your user requests in an effective manner or we will continue to work until it's solved at no additional cost. Furthermore your account manager and single point of contact will always be a seasoned vetran with at least 10 years experience in IT Consulting. Additionally we will implement our  state of the art network monitoring system that tells us about problems on your network, servers, and workstations before you and your employees even know about it. Within months you will be wondering what happened to all your network problems. 

Call us today for more information: 415-839-9307 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it